Gym Body - Fitly / Subscription Terms & Cancellation Instructions

Gym Body - Fitly

Subscription Terms & Cancellation Instructions

Last updated: May 21, 2026

Summary

  • Free trial: 3-day free trial — no charge during the trial.
  • Billing: Subscriptions auto-renew according to the selected plan (monthly or annual).
  • Cancellation: Cancel anytime to prevent the next billing cycle; access continues until the end of the current paid period.
  • Refunds: Full refund within 7 days of a paid charge; refunds requested after 7 days are not accepted.

1. Free Trial

New subscribers receive a 3-day free trial by default. No payment is taken at the time of signup for the trial period. If you do not cancel before the trial ends, the subscription will convert to a paid subscription and your selected payment method will be charged.

2. Billing & Renewal

Subscriptions renew automatically. You will receive email receipts for charges. To avoid unexpected charges, review the Manage Subscription page for your account.

3. Cancellation (Web)

  1. Sign in to your account on the GymBody website.
  2. Go to Settings → Subscription or manage it from your device's App Store subscription settings.
  3. Click Cancel Subscription and confirm. Cancellation prevents the next billing cycle; you will retain access until the end of the current paid period.

4. Cancellation (Mobile - App Store / Google Play)

If you subscribed via Apple App Store or Google Play, cancellation is handled by the store:

  • iOS: App Store → your profile → Subscriptions → find GymBody → Cancel
  • Android: Google Play → Menu → Subscriptions → find GymBody → Cancel

For store-managed purchases, refund requests may need to be submitted to Apple/Google in addition to contacting our support.

5. Refunds

Refunds are processed for paid charges only. We honor full refunds when requested within 7 days of the charge date. To request a refund, contact [email protected] with your account email, date of charge, and a short reason. Refund time depends on the payment processor; allow 5–10 business days.

6. Contact

For subscription support, cancellations that did not complete, or refund help, contact [email protected]