Kidiverse
Contact us
How to reach the people who make Kidiverse. The quickest way is email.
Last updated: October 10, 2026
[email protected] reaches the people who make Kidiverse, for questions, problems, ideas, and anything about privacy or the camera.
Reporting a problem
Email [email protected]. These things help us work out what happened: the device and its system version, for example iPhone 15, iOS 26; what your child was doing when it went wrong, and what you expected instead; whether it happens every time or only sometimes; and, if it is a tracking problem, how bright the room was, how far back the phone was, and what was behind your child.
If you send it from Contact us in the app’s Settings, Kidiverse fills in the app version and the system version for you. You can delete them before sending.
If part of the app stopped working, Settings also has Problems on this device: a short list of what went wrong, kept only on the phone. You can email it to us from there. It opens your own mail app with the list in it, so you can read it before you send, and it says nothing about your child.
Please do not send photographs or video of your child. We do not need them and we do not want to hold them.
Reporting a security issue
Email [email protected] with the subject line “Security”. Describe what you found and how to reproduce it, and please give us a chance to fix it before making it public.
Privacy requests
If you want to know what we hold about you, or want it corrected or deleted, write to the same address. For Kidiverse it can only ever be an email you sent us.
Who we are
Nexoma Labs LLC